Custom Design Policy

Last updated: March 2026

At Sereeni Jewelry, each piece is individually designed and crafted with care. The custom design process allows clients to create a unique piece centered around natural gemstones and personal inspiration.

The following policy outlines how custom design commissions are handled.

Design Consultation

The custom design process begins with a consultation. Clients may share ideas, inspiration images, gemstone preferences, or design concepts.

Based on this discussion, Sereeni Jewelry will develop a design proposal tailored to the client’s vision.

All custom projects are handled individually, and timelines may vary depending on the complexity of the design and gemstone availability.

Design Interpretation

Inspiration images provided by clients are used as creative references only.

Sereeni Jewelry interprets each concept through its own design approach to create an original piece.

All final designs created by Sereeni Jewelry remain the intellectual property of Sereeni Jewelry unless otherwise agreed in writing.

Gemstones

Sereeni Jewelry specializes in natural colored gemstones.

Gemstone availability may vary, and each stone is unique in color, tone, and natural characteristics. These variations are part of what makes each piece one of a kind.

Where applicable, gemstone options will be presented and discussed before finalizing the design.

Production Timeline

Once the design and materials are confirmed, production will begin.

Production timelines vary depending on the complexity of the piece but typically range between several weeks.

Estimated timelines will be communicated to the client before the project proceeds.

Changes and Adjustments

During the design phase, adjustments may be discussed before final approval.

Once production has begun, significant design changes may not be possible.

Final Nature of Custom Pieces

Because each piece is individually designed and crafted, custom jewelry commissions are generally considered final once the design and materials have been approved.

Aftercare, Repairs, and Craftsmanship Guarantee

At Sereeni Jewelry, we stand behind the quality of our craftsmanship.

We offer support after your piece is completed, including resizing, repairs, and maintenance services where applicable.

Each case is assessed individually, as requirements may vary depending on the design, materials, and gemstone characteristics.

Please note that natural wear, accidental damage, improper use, or third-party modifications are not considered craftsmanship faults.

Any services provided may be subject to evaluation and, where applicable, associated fees.

For full details regarding coverage, limitations, and service conditions, please refer to our Terms & Conditions.

Contact

If you have questions about the custom design process, please contact:

Sereeni Jewelry
Email: serene@sereenijewelry.com
Website: sereenijewelry.com